Radiant Welltality | theradiantwelltality.com | Effective Date: March 2026
This Privacy Policy explains how Radiant Welltality, owned by Casey Stumpf, MSN, FNP-BC, MSCP (“Company,” “we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you visit our website at theradiantwelltality.com or use any of our services. By using our website or services, you consent to the practices described in this Privacy Policy.
1. What Information We Collect
We may collect the following categories of personal information:
a) Information You Provide Directly
- Full name, email address, phone number, and mailing address
- Date of birth and demographic information (such as age or gender)
- Health-related information you voluntarily share when inquiring about or using our services
- Payment and billing information (processed securely through our payment processor)
- Communications you send us via email, phone, or web forms
b) Information Collected Automatically
- IP address and browser type
- Pages visited and time spent on our website
- Referring website or search terms used to find us
- Device type and operating system
- Cookie and tracking data (see Section 5)
c) SMS and Mobile Information
- Mobile phone number when you opt in to our SMS program
- SMS opt-in consent records and timestamps
- Message delivery and interaction data
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, manage, and improve our health optimization services
- To schedule and confirm appointments
- To send appointment reminders, wellness updates, and health education content via SMS or email (with your consent)
- To process payments and maintain billing records
- To respond to your inquiries and provide customer support
- To send promotional messages and special offers (only with your explicit consent)
- To comply with applicable laws and regulations
- To protect the security and integrity of our services
3. SMS Opt-In and Mobile Messaging
How We Collect SMS Consent
We collect your mobile phone number and SMS consent through our opt-in form located at https://subscribe.theradiantwelltality.com. By checking the consent box and submitting the form, you agree to receive text messages from Radiant Welltality.
What SMS Messages We Send
- Appointment reminders and confirmations
- Medication refill alerts and wellness check-ins
- Health tips and educational content
- Event announcements and new service updates
- Promotional offers (only if you consented to marketing messages)
How to Opt Out
You may opt out of SMS messages at any time by replying STOP to any message we send. You will receive one final confirmation and no further messages will be sent. You may re-subscribe at any time by visiting https://subscribe.theradiantwelltality.com.
SMS Data Sharing
We do not sell, share, rent, or transfer your mobile phone number or SMS opt-in data to third parties for their marketing purposes. Your mobile information is used solely to communicate with you on behalf of Radiant Welltality.
4. How We Share Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
- With service providers who assist us in operating our website or delivering services (such as appointment scheduling software, payment processors, or SMS platforms), under strict confidentiality agreements
- When required by law, court order, or government authority
- To protect the rights, safety, or property of Radiant Welltality, our clients, or the public
- With your explicit consent
5. Cookies and Tracking Practices
Our website uses standard browser cookies to improve your experience. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and content
We do not use cookies to collect personally identifiable information without your knowledge. You may disable cookies through your browser settings; however, doing so may affect the functionality of our website. We are not responsible for the cookie practices of any third-party websites linked from our site.
6. Data Security and Handling
We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect your data, including:
- Secure HTTPS encryption on our website
- Access controls limiting who can view your personal information
- Use of reputable third-party platforms with their own security certifications
- Regular review of our data collection and storage practices
While we take every reasonable precaution, no method of data transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.
7. Your Rights
You have the following rights regarding your personal information:
- Right to Access: You may request a copy of the personal data we hold about you
- Right to Correction: You may request that we correct inaccurate or incomplete information
- Right to Deletion: You may request that we delete your personal data, subject to applicable legal requirements
- Right to Opt Out: You may opt out of SMS communications at any time by replying STOP, and opt out of marketing emails by clicking Unsubscribe
- Right to Data Portability: You may request your data in a portable format where technically feasible
To exercise any of these rights, contact us at info@theradiantwelltality.com or call 858-630-6523.
8. Mobile Information Sharing Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
9. Children’s Privacy
Our website, services, and SMS program are intended for individuals 18 years of age and older. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected information from a minor, we will promptly delete it.
10. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any external sites you visit.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Radiant Welltality
Website: theradiantwelltality.com
Email: info@theradiantwelltality.com
Phone: 858-630-6523
Address: 910 W San Marcos Blvd, STE 209, San Marcos, CA 92078